SMB Commander is our highest tier of service. Your site is monitored 48x/day and just about everything you need for administrative purposes is included with 4 hours support time plus 2 website strategy calls per month.
SMB Pro service provides a full range of services designed to not just keep your site operating smoothly but keep your business humming. Your site is monitored 24x/day, and includes many services to keep your site running. Two (2) strategy calls per month and up to two hours of support time.
SMB Monitor service is designed for smaller businesses who want some eyes on their tech. We monitor your site 4x a day for downtime and inconsistencies and review incidents to make sure they aren't impacting performance. All services are added-fee so you can decide which elements you want to pursue and which you don't.